At Rochelle Cowan Physiotherapy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

  1. Information We Collect:

We may collect personal information from you when you visit our clinic, use our website, or communicate with us through email, phone, or other means. The types of information we may collect include:

– Personal identification information (e.g., name, date of birth, contact details).

– Health information relevant to your treatment (e.g., medical history, symptoms, treatment plans).

– Payment information (e.g., credit card details) for billing purposes.

  1. How We Use Your Information:

We use the information we collect for the following purposes:

– Providing physiotherapy services and personalized treatment plans.

– Managing appointments and communicating with you about your treatment.

– Processing payments and billing for services rendered.

– Improving our services and understanding the needs of our patients.

– Complying with legal and regulatory requirements.

  1. Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

– Healthcare professionals involved in your treatment (e.g., referring physicians, other therapists).

– Service providers who assist us in running our clinic and providing services (e.g., billing companies, IT support).

– Government authorities or regulatory bodies when required by law or to protect our legal rights.

  1. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing security safeguards such as encryption, access controls, and regular system audits.

  1. Your Rights:

You have the right to:

– Access your personal information and request corrections if it is inaccurate or incomplete.

– Withdraw consent for the collection, use, or disclosure of your information, where applicable.

– Request deletion of your personal information, subject to legal and regulatory requirements.

  1. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

  1. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

  1. Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at or 07432223188.

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last updated: March 14th, 2024

Rochelle Cowan Physiotherapy